At Terra Ceia Movers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our moving and storage services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information from customers who use our services or visit our website:

• Personal Information: When you book a move, request a quote, or contact us for customer support, we may collect personal details such as your name, address, phone number, email address, and payment information.
• Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and other anonymous data related to your browsing behavior. This helps us improve our website and services.
• Payment Information: We collect payment information (credit/debit card details, billing address, etc.) when you make a payment for services. This data is processed securely through a third-party payment processor.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Providing Services: To schedule and perform moving services, process payments, and deliver your requested moving and storage services.
• Communication: To send you confirmations, updates, and important information regarding your move or any inquiries you have made.
• Improving Customer Experience: To analyze and improve our website, services, and customer support, making it easier for you to access and use our offerings.
• Marketing: To send promotional emails, newsletters, or special offers if you have opted to receive them. You can opt-out of these communications at any time.
• Legal and Compliance: To comply with legal requirements and regulations or resolve disputes.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement various measures to ensure its security, including:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect the transmission of your personal information, especially during online transactions.
• Data Storage: Your data is stored in secure servers, and we implement physical, technical, and administrative safeguards to prevent unauthorized access, alteration, or disclosure.
• Payment Processing: All payment transactions are processed through a third-party payment processor, which follows strict security protocols to safeguard your financial information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processors, email communication services). These providers are required to maintain confidentiality and use your data only for purposes related to our services.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if this occurs and ensure that your data continues to be protected under this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that collect information about your usage of the website.

• Types of Cookies:
  • Essential Cookies: Necessary for the operation of the website and to provide you with the services you have requested.
  • Performance Cookies: Track how visitors interact with our site, helping us improve its functionality and user experience.
  • Functional Cookies: Allow the website to remember your preferences, such as language or region, for a more personalized experience.
  • Advertising Cookies: Collect data about your browsing habits to provide you with targeted advertising.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your experience on our website.

6. Third-Party Websites

Our website may contain links to third-party websites that are not owned or operated by Terra Ceia Movers. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if any information is inaccurate or incomplete.
• Data Deletion: You can request that we delete your personal information, subject to certain legal obligations or limitations.
• Opting-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in the emails we send or by contacting us directly.
• Withdrawal of Consent: If you have provided consent for us to process your data, you can withdraw your consent at any time by contacting us.

To exercise any of these rights, please contact us at info@terraceiamovers.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Terra Ceia Movers
691 Terra Ceia Rd, Terra Ceia, FL 34250
Email: info@terraceiamovers.com
Phone: +1 941-219-5782

Disclaimer: This Privacy Policy is for informational purposes only and is subject to change. Please review regularly for updates.